Oman Air

Oman Air has partnered with more than 50 hotel chains and car rental services in Europe and the United States, allowing customers to enjoy 10% discounted rental services.

History of Oman Air

Oman Air was founded in 1970 with the personal assistance of reformist Sultan Qaboos ibn Said immediately after the country was opened to the outside world. In 1972, the state-owned aviation corporation was privatized and began operating scheduled passenger flights in the region. Since 1993 it has been known by its modern name. The company serves the passenger airports of Muscat, Salalah and Dhofar.

Realizing the impossibility of competing with the larger Emirates/Qatar Airlines, Oman Air focuses on comprehensive tourist support. The carrier has signed partnership agreements with more than 50 global hotel chains and transportation rental services. Customers have the opportunity to book accommodation services in 20 countries at a discount.

Oman Air fleet

The company’s fleet consists of 50 aircraft, with an average age of 10.5 years. By 2025, all B737 airliners will be withdrawn from Oman Air’s fleet and replaced by modern B787 modifications.

Oman Air flight destinations

The only flight from Russia is the Moscow – Maskat route. The carrier operates flights to the Gulf, East Africa, India and Western Europe. Now Oman Air is considering a program to expand the number of routes to Asia-Pacific countries. Regular flights to Jeddah are operated for pilgrims.

Classes of service

The company has three classes of service, Economy, Business and First Class. All passengers, regardless of the ticket price, are provided:

• Unlimited access to refreshments;
• Wi-Fi access on all planes (extra charge depending on fare type);
• On flights longer than 3 hours – hot meals with national Omani dishes;
• Sleeping kit on long routes;
• Assistance with luggage placement for passengers with low mobility;
• Multimedia entertainment system with a collection of over 1000 tracks, movies and books in 10+ languages including Russian;
• Leather seats with wide seat spacing;
• The interior is decorated in a pleasant nautical color scheme.

Business Class passengers have access to extra comfortable seats. If desired, their seats can be converted into beds. At the airport, business customers can wait for their flight in a premium lounge with drinks and comfortable sofas. They are provided with improved dining standards and access to an alcohol collection (for non-Gulf flights).

Travelers who opt for first class get a full air compartment. Which has not only a bed and a comfortable sofa, but also a desk for working, an outlet for a laptop and a small locker for personal belongings. Upon arrival, the first class passenger will be transferred from the airport to the accommodation hotel.

Oman Air Loyalty Programs

Sindbad is Oman Air’s bonus program. For every dollar spent on purchasing the company’s services, a client receives 4 bonus miles. These miles can be spent on ticket purchases, upgrades and additional meals. Miles can be used to pay for transportation and hotel rentals from Oman Air partner companies.

A distinctive feature of Sindbad is the possibility to accumulate miles for purchases from the airline’s partners. The procedure takes place at a similar rate (4 miles/dollar). Miles are accumulated for the fact of service purchase (for example, for Muscat – Salalah ticket you get 20 miles for economy class ticket purchase and 40 miles for business class ticket purchase).

There are three levels of bonuses in the program: regular, Silver and Gold. At Silver level the client gets 25% more bonuses, at Gold level – 40% more. Program participants (regardless of the level) are offered free seat selection and the possibility to increase the weight of the baggage carried at a discount.

Baggage allowance

There are restrictions on baggage dimensions (158 cm in the sum of three dimensions for luggage and 115 cm for hand luggage). One piece of luggage cannot exceed 32 kilograms in weight. If it is exceeded, the passenger will be asked to transfer the baggage to another bag. Overweight for one piece is not allowed. Suitcases must be packed and free from signs of damage (scratches, cracks).

Check-in

Check-in is done at the counter at the departure airport or online.

Oman Air contacts

You can contact the company at the contacts listed below. Any suggestions and claims are accepted to [email protected]. The request must be made in English.